Account provisioning


AWS accounts are provisioned by the Cloud Engineering team; request an account by emailing cloudsupport[at]hackney[dot]gov[dot]uk. We are trying to actively reduce the nmumber of accounts we have, so please do not assume that your application will get its own account.


  1. We have three Organisational Units, mapped to the Software Development Lifecycle:

    • Development (-dev)
    • Staging (-stg)
    • Production (-prod)
  2. All applications will need both Staging and Production; apps built in-house will additionally have Development.

  3. It is not permitted to connect different environments directly (e.g. a Staging account and Production account). This will be treated as a security breach. Please consult the team if you need to transfer data between accounts in different environments.

See our Accounts strategy for more information.