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Product Playbook


Digital products that reduce time and effort for residents to get the services they need and inspire confidence in the council.

Who is the playbook for?

  • Product managers and product teams at Hackney to know how we work and about our products

  • Hackney colleagues who would like more transparency on what we are working on and why

What is in the playbook?

  • Information and guidance about our approach to Product Management at Hackney

  • Examples and templates to help think strategically about building products at Hackney

  • Resources for further information and reading