Before you begin DAP⇨flow
1. Are you using your Hackney Council Google Account?
You’ll always need to be logged into your Hackney Council Google account via your web browser when following the DAP⇨flow onboarding guides.
2. Is your [service]
’s data now available on the Data Analytics Platform (DAP)?
If your [service]
manager or the DAP Platform Team have not already informed you about this, please visit the 📊Data Analyst Community Google Chat Space to ask the question there. Someone from the team should be able to help you, and if your [service]
’s data isn't available right now, this might be planned for near future.
3. You must be added to your [service access group]
Google Group👥
Depending on your circumstance there are various ways that could happen:
-
If your
[service]
manager (or representative) also manages your[service access group]
Google Group👥, then you can ask them to add you. That is the quick and easy way. -
Otherwise, when DAP⇨flow access is requested via any other means, the DAP Platform Team must interact with your manager before they can add you, for example:
- An access request directed at Data Analytics Platform's Halo support portal sent via data.analytics.platform@hackney.gov.uk. Always make sure managers are cc'd in to email so that requests can be authorized as quickly as possible and we can be sure what [service] you belong to.
- Asking for help via the 📊Data Analyst Community Google Chat Space.
4. Access granted
Fig. 4
You should receive an email, similar to fig.4 above, confirming the name of the Google Group👥 you were added to. So henceforth, when reading the 📚Migration onboarding guides, wherever you see "[service access group]
" you should interpret it as that Google Group👥 named in that email.
You will then be be granted:
👉 Access to the Hackney Council AWS Console
Please allow a couple of hours for the access permission to propagate to Hackney Council AWS Console
👉 Access to your ☎️DAP⇨flow [service hotline]
Google Chat Space
All members of the [service access group]
with access to DAP⇨flow are now automatically members of this Google Chat Space. This is where you will interact with the DAP Platform Team when you need help, encounter a problem or need to chase a request while performing some task.
5. Welcome!
Please take some time to go and introduce yourself on your ☎️DAP⇨flow [service hotline]
!
To get you started on your DAP⇨flow journey and enable effective use of the DAP⇨flow📚Migration onboarding documentation, you will need information in the form of Service Terms[]
defined for your [service]
's implementation. The next onboarding article will guide you through that:
👉 📚Welcome
💡You will need to remember the name of your [service access group]
to access your Service Terms[]
information.
"We ♡ your feedback!"
👉 Please use this link ► DAP⇨flow UX
Feedback / begin
-
Your feedback enables us to improve DAP⇨flow and our Data Analytics Platform service.
-
We encourage all our users to be generous with their time, in giving us their recollections and honest opinions about our service.
-
We especially encourage our new users to give feedback at the end of every DAP⇨flow📚Migration onboarding task because the quality of the onboarding experience really matters.
☝ Please use this link to help us understand your user experience!
📚UX
Criteria
- Hackney Google Workspace user
- Hackney
[service]
Data Analyst
Before you begin DAP⇨flow
Measures the DAP Platform & DAP Platform Team behaviors and the agency of the [service]
manager:
Given my [service]
was already set up as a DAP department
~and I have a Hackney Council Google account
When my [service]
manager (or representative) adds my name to the [service access group]
~or my [service]
manager authorizes the DAP Platform Team to add my name to the [service access group]
as requested
Then I will receive an email confirming I was added to the [service access group]
~and I will be granted access to the Hackney Council AWS Console
~and I will be granted membership of our ☎️DAP⇨flow [service hotline]
Google Chat Space
~and I can be welcomed to DAP⇨flow
Scale of 4 to 5 ~and / ~or flow features.